Of patients who accept treatment in the operatory and are scheduled for a later date, 47% do not come back for treatment. That single statistic highlights how small breakdowns in clinical workflows can have a significant impact on patient care, practice growth, and overall performance.
In this episode of The Advisor’s Table, we sit down with Aimee Fletcher, Director of Strategic Partnerships of Spear Education, to talk through what truly defines an efficient dental practice for both the team and the patient.
Aimee breaks down five factors to observe in your practice to determine clinical efficiency. They also discuss how to support underperforming associates and the tools and systems they need to become highly efficient.
“For an associate to financially succeed, it all starts with comprehensive diagnosing. But just as equally important is how they speak and present to a patient.” — Aimee Fletcher, Director of Strategic Partnerships at Spear
Key Takeaways for Dental Professionals
- People often expose the strengths and weaknesses of your systems. As your team and the industry evolves, inefficient processes become more visible, making strong operational systems essential for sustainable growth.
- AI should be used by your team as a tool. Used intentionally, AI acts as a force multiplier that improves efficiency and supports better decision-making, rather than serving as a crutch.
- A seamless patient experience starts with strong communication. Clear communication between the front office and the clinical team creates a more consistent experience for patients and helps practices operate more effectively.
Why This Matters for Dental Professionals
This episode of The Advisor’s Table provides practical insights for dental practice owners who are looking to increase production and patient care.
Listen to the full episode above for the complete conversation with Aimee Fletcher from Spear Education.